Want to inform customers about when they can expect to receive their purchases? In this tutorial, I’ll show you step-by-step how to send automatic WooCommerce order delivery notifications via email and SMS — no coding required.
If you’re searching for a way to send custom order delivery notifications in WooCommerce, this guide has your back.
Here, we’ll cover the following:
First things first, let’s explore what order delivery notifications are and their importance.
When shoppers purchase products online, there’s usually a waiting period between when their order is placed and when they receive them.
During this time, customers expect you to share regular updates about the status of their orders.
In WooCommerce, order delivery notifications are (typically automated) messages sent to customers to inform them that you’ve received their order and when it will arrive at their specified address.
These notifications are crucial for keeping customers in the loop about their order status, which helps maintain customer satisfaction and reduce support inquiries.
By default, WooCommerce doesn’t include the option to send order notification alerts so we’ll need to set this up with the help of a plugin.
WooCommerce Reminder Pro is a powerful plugin that lets you automate the process of sending order delivery notifications to customers. It is super simple to use even if you’re not tech-savvy and lets you send custom order delivery alerts via email and SMS.
You can use it to send automatic out-for-delivery alerts after an order has been shipped to give customers a status update and an estimated timeframe for when their package will be delivered. For example,
Let’s explore WooCommerce Reminder Pro’s features in more detail.
It comes with built-in templates for both order confirmation and out-for-delivery alerts. You can use them as they are or easily tailor the content as you see fit.
You can use placeholder tags to dynamically insert details like the order number, customer name, product names and order details, delivery date, and more, in each delivery alert.
This ensures that the delivery notifications are personalized for each customer and provides all important information.
For example, using the placeholder tag {billing_first_name} will automatically populate each customer’s actual name into the order delivery email or text.
Some customers prefer to receive delivery notifications via email. Others prefer SMS. WooCommerce Reminder Pro lets you use both channels to make sure that your customers receive delivery updates promptly via the method that suits them best.
The whole process requires a one-time setup. Once you configure the plugin’s settings and content, it automatically sends order delivery alerts to customers — no further manual effort is required.
Site admins can manually choose or modify delivery dates for each order from the backend. This is handy for sites that sell products with unique order processing times or in situations where there are shipping delays.
WooCommerce Reminder Pro is capable of a lot more than sending automated order delivery alerts.
As a comprehensive email and SMS automation plugin, you can use it to automatically send notifications for customer reviews, payment reminders, and much more.
Sending automated order delivery notifications with the WooCommerce Reminder Pro plugin is pretty straightforward. In this section, I’ll show you how. Follow these steps:
When shoppers make purchases from your online store, they expect to be kept in the loop about their orders.
WooCommerce Reminder Pro is the best plugin to notify customers that their order has been received and when it will be delivered.
It comes with pre-built templates, placeholder tags to personalize notifications, automatic scheduling, the option to enable admins to set and modify delivery dates, and more.
Best of all, it is incredibly easy to use and lets you automate the process of sending WooCommerce order delivery notifications via email and SMS.
Get WooCommerce Reminder Pro and start sending automatic order delivery alerts in WooCommerce today!
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